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COVID-19 Important Information

COVID-19

In light of the current situation we all find ourselves in, World of Pots will be trading on-line as normal as long as we are allowed to do so.

Please note that our yard is now closed to visitors until restrictions are lifted.

Additional Measures

In order to protect World of Pots customers and staff we will be taking some precautionary measures regarding sales and deliveries.

We will now be carrying out contactless deliveries. Deliveries will now be left curb-side and drivers will not require the customer to come within 2 metres of them. As such, drivers will not ask customers to sign any paperwork or devices upon delivery.

Before coming to you our pots are all stored in a UK based location, where they are kept externally, not inside warehouses.

World of Pots hopes that these measures will help to protect both staff and customers, will allow appropriate social distancing for drivers and will reassure customers that their well-being is paramount.

Deliveries

At World of Pots we are based in Kent and deliver across the UK. Where the delivery is closer to home we would normally deliver using one of our own vans and delivery driver at a reduced cost. Where the delivery was not local we would use a UK carrier.

The current restrictions mean we are no longer able to offer our delivery driver service into London and so all deliveries to London will now also be undertaken by a carrier. This unfortunately means delivery charges have temporarily had to be increased for the London area.

Please also note that due to unprecedented demand, please allow 7-10 days for your delivery.

Important information regarding COVID-19

World of Pots will continue to trade on-line as normal all the time we are allowed to do so. However, our yard is now closed to visitors until restrictions are lifted. Deliveries to London will now have to be by carrier at a higher charge than our usual van delivery. Due to unprecedented demand all deliveries are now 7-10 days